Amazon
Senior Customer Success Manager, Consumer Electronics CE
$83K–$140K
Seattle, WA · Manager · Full-time · Posted Jul 30, 2026
- Experience
- 4+ years of vendor- or client-facing experience; preferred: 5+ years of e-commerce or retail industry experience.
- Education
- Bachelor's degree or equivalent.
About the job
Develops vendor business plans and uses data-driven recommendations to grow Amazon marketplace performance, improve operations, and enhance customer experience.
What you'll do
- Partner with vendors to develop and execute strategic business plans; analyze performance data and recommend actions.
- Lead promotional planning and catalog optimization while maintaining operational standards.
- Collaborate with internal teams and vendor partners to resolve challenges and manage projects.
What they ask for
- Bachelor's degree or equivalent.
- 4+ years of vendor- or client-facing experience in Account Management, Vendor Management, or relevant associated fields such as Buying, Planning or Merchandising.
- Data analysis experience manipulating large datasets from complex systems and interpreting results.
- Proficient in Microsoft Excel; experience in relationship management.
Nice to have
- 5+ years of e-commerce or retail industry experience.
- Professional experience in Buying, Planning or Merchandising; advanced degree, certifications or equivalent experience.
Pay
USD 82,700.00 - 140,000.00 annually (base salary)
Tools
Microsoft Excel
Model-written summary · the original posting is authoritative