Amazon
Senior Customer Success Manager, US 3P Consumables, North America Seller Business
$80K–$140K
Austin, TX +1 · Manager · Full-time · Posted Aug 14, 2026
- Location
- Austin, TX
Seattle, WA - Education
- Bachelor's degree or equivalent
About the job
Drives growth for a portfolio of Amazon Sellers by developing account strategies, providing tailored insights and recommendations, and improving Seller and customer outcomes.
What you'll do
- Build and execute joint business plans and long-term account strategies with Sellers and cross-functional teams.
- Analyze business data and trends to identify growth opportunities, recommend solutions, and track portfolio performance.
- Advise and educate Sellers on tools, products, and services while improving their experience and business results.
What they ask for
- Strong project management skills and ability to thrive in a fast-paced environment.
- Experience in sales, territory planning, merchandising, customer success, account management, or growing customer relationships.
- Bachelor's degree or equivalent.
- Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, or visualization tools; and managing multiple projects simultaneously.
Nice to have
- Experience in e-commerce, retail, or advertising.
- Experience building and executing strategies and roadmaps; familiarity with Oracle Business Intelligence, SalesForce, Microsoft OneNote, or Microsoft SharePoint.
Pay
80,000.00 - 140,000.00 USD annually (base salary); 82,700.00 - 140,000.00 USD annually (base salary)
Tools
Excel, Pivot Tables, macros, SQL, Tableau, Quicksight, Oracle Business Intelligence, SalesForce
Model-written summary · the original posting is authoritative