Amazon
Senior Manager, Enterprise Support, Department of Defense
$201K–$272K
Arlington, VA · Manager · Full-time · Posted Aug 28, 2026
- Experience
- 5+ years of management experience; 7+ years in infrastructure/database architecture and networking; 7+ years with distributed applications.
- Education
- Bachelor’s degree in Computer Science, Engineering, or related field of study, or 10+ years of related work experience.
About the job
Leads Technical Account Managers and customer engagement for AWS Enterprise Support, helping Department of Defense customers improve cloud architecture, migrate and modernize workloads, and adopt AWS services.
What you'll do
- Lead and develop Technical Account Managers to reduce customer risk, improve architectural resiliency, and support cloud migration and modernization.
- Review customer architecture and operational performance, present actionable insights, and build trusted relationships with customer executives.
- Develop customer strategies and scalable AWS solutions that increase service adoption and improve customer satisfaction.
What they ask for
- 5+ years managing technical, enterprise customer-facing resources or equivalent experience.
- 7+ years of infrastructure architecture, database architecture, and networking experience.
- 7+ years of design, implementation, operations, or consulting with distributed applications.
- US government security clearance of Top Secret or above; the posting also requires US citizenship and an active Top Secret clearance.
Nice to have
- Experience architecting, migrating, transforming, or modernizing customer requirements to the cloud.
- Experience hiring, developing, and managing high-performing technical teams; Department of Defense industry experience.
Pay
201,000.00 - 272,000.00 USD annually (base salary)
Tools
AWS
AI focus
The job is within AWS Applied AI Solutions, whose stated direction is to build AI solutions and AI teammates; this role focuses on AWS customer support and cloud adoption.
Model-written summary · the original posting is authoritative