Amazon
Senior Manager, UX Research, Amazon Delivery Experience
$199K–$270K
Bellevue, WA · Manager · Full-time · Posted Jun 15, 2026
- Education
- Bachelor’s degree in Psychology, Human-Computer Interaction, Social Science, or another relevant field.
About the job
Leads UX research across Amazon Delivery, managing researchers and turning customer insights into product strategy and improved decisions.
What you'll do
- Manage a team of user researchers and set research priorities and strategy.
- Build and promote an always-on research database and identify innovation opportunities through customer research.
- Guide research quality and use findings to shape products and improve organizational decision-making.
What they ask for
- Experience managing a team of UX Researchers.
- Fluency with a variety of qualitative and quantitative research methodologies.
- Bachelor’s degree in Psychology, Human-Computer Interaction, Social Science, or another relevant field.
Nice to have
- Graduate degree in a relevant field.
- Familiarity with research tooling incorporating natural language, generative AI, and search; prior experience leading organizational transformation.
Pay
199,200.00 - 269,500.00 USD annually (base salary)
Tools
natural language, generative AI, search
AI focus
Preferred familiarity with research tooling that incorporates natural language, generative AI, and search.
Model-written summary · the original posting is authoritative