Amazon
Senior Program Manager, AMZL Field Support
$104K–$160K
Nashville, TN +2 · Manager · Full-time · Posted Oct 7, 2026
- Location
- Nashville, TN
Arlington, VA
Bellevue, WA - Experience
- 5+ years of program or project management; preferred: 2+ years of driving process improvements.
- Education
- Preferred: Master’s degree or MBA in a listed or related field.
About the job
Owns fleet technology reliability programs across Amazon’s middle mile network, managing repairs, vendors, and cross-functional work to improve device uptime and operational readiness.
What you'll do
- Lead end-to-end device operations and repair programs across tractor, trailer, and intermodal fleets.
- Manage vendor performance and partner with engineering and OEM teams to diagnose and resolve device failures.
- Analyze device health and failure data to drive preventive maintenance, reporting, and repair strategy across networks.
What they ask for
- 5+ years of program or project management experience.
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy and end-to-end delivery, and communicating results to senior leadership.
Nice to have
- 2+ years of driving process improvements experience.
- Knowledge of general AI tools; a master’s degree or MBA is also listed as preferred.
Pay
104,100.00 - 155,400.00 USD annually (base salary); 115,600.00 - 160,000.00 USD annually (base salary); 115,600.00 - 160,000.00 USD annually (base salary)
Model-written summary · the original posting is authoritative