Amazon
Senior Program Manager, Business Operations, Customer Logistics Security (CLS)
$116K–$160K
Seattle, WA · Manager · Full-time · Posted Oct 5, 2026
- Experience
- 5+ years of program or project management experience; preferred: 2+ years of driving process improvements experience.
- Education
- Preferred: Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
About the job
Leads business operations for Customer Logistics Security, setting strategy and planning cycles, coordinating cross-functional execution, and providing leadership with data-driven performance insights.
What you'll do
- Own business planning and operating cycles, including MBR/QBR reviews, goals, dashboards, and scorecards.
- Manage cross-functional initiatives, partnerships, resource priorities, and cost-efficiency improvements.
- Provide leadership insights and recommendations, and drive organizational communications and continuous improvement.
What they ask for
- 5+ years of program or project management experience.
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy and end-to-end delivery, and communicating results to senior leadership.
- Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules.
Nice to have
- 2+ years of driving process improvements experience.
- Master's degree or MBA in a related field; experience in complex problem solving, process standardization or automation, or information security and compliance.
Pay
115,600.00 - 160,000.00 USD annually (base salary)
Model-written summary · the original posting is authoritative