Amazon
Senior Program Manager, Fraud, Flex FACT
$116K–$160K
Bellevue, WA · Manager · Full-time · Posted Aug 26, 2026
- Experience
- 5+ years of program or project management; preferred: 2+ years of process improvements experience.
- Education
- Preferred: Master's degree or MBA in a related field.
About the job
Leads end-to-end fraud prevention programs across Amazon Flex, coordinating teams to detect and mitigate fraud while balancing risk reduction, delivery partner experience, and operational efficiency.
What you'll do
- Scope, launch, and improve fraud prevention initiatives, including detection, enforcement, and automation mechanisms.
- Track fraud trends and program effectiveness through metrics, dashboards, root cause analysis, and reporting.
- Coordinate cross-functional teams and communicate program status, risks, and recommendations to senior leadership.
What they ask for
- 5+ years of program or project management experience.
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy and end-to-end delivery, and communicating results to senior leadership.
Nice to have
- 2+ years of driving process improvements experience.
- Knowledge of general AI tools; a relevant Master's degree or MBA is also preferred.
Pay
115,600.00 - 160,000.00 USD annually (base salary)
Tools
AI tools
AI focus
Partners with science and technology teams on detection models, enforcement tooling, and automation capabilities; knowledge of general AI tools is preferred.
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