Amazon
Senior Programmatic Solutions Consultant - Tech, Programmatic Solutions Consultants
$133K–$181K
New York, NY · Senior · Full-time · Posted Apr 22, 2026
- Experience
- 3+ years required; 6+ years of technical troubleshooting or similar experience preferred.
About the job
Provides advanced technical support for enterprise programmatic advertising customers, investigates and resolves complex campaign issues, and improves support tools and products.
What you'll do
- Reproduce and investigate complex customer cases, identify root causes and defects, and own escalated issue resolution.
- Provide proactive technical support and coordinate with internal teams on workarounds and fixes.
- Automate support procedures, communicate customer-impact trends, and contribute to training, documentation, and product prioritization.
What they ask for
- 3+ years of systems administrator, engineering or technical IT/cloud operations support role experience
Nice to have
- 6+ years of technical troubleshooting or similar experience
Pay
133,100.00 - 181,000.00 USD annually (base salary)
Tools
Amazon DSP, AAT, CAPI, ADM, AMC-AWS Clean Rooms
Model-written summary · the original posting is authoritative