Amazon
Senior UX Designer, Amazon Delivery Customer Experience
$138K–$186K
Bellevue, WA · Senior · Full-time · Posted Oct 14, 2026
- Experience
- 7+ years of design experience.
About the job
Designs post-purchase delivery experiences that help customers understand and manage orders from checkout through delivery and beyond.
What you'll do
- Create user flows, wireframes, visual designs, and prototypes for customer-facing features and scalable design systems.
- Use customer research, usability testing, analytics, and other insights to assess and improve experiences.
- Partner with business and development teams, and present design work to UX partners, cross-disciplinary teams, and executives.
What they ask for
- 7+ years of design experience.
- Available online portfolio.
- Experience defining and maintaining design patterns and UX standards, and applying UI design, information architecture, interaction design, and user-centered design practices.
- Experience taking lifecycle design projects from strategy through execution, using design and prototyping tools such as Figma, Adobe Creative Cloud, or similar; experience designing and managing workflow with AI tools.
Nice to have
- Experience designing customer-facing retail products.
- Experience acquiring user data, creating personas and journey maps, and presenting designs or data-based recommendations across organizational levels.
Pay
137,800.00 - 186,400.00 USD annually (base salary)
Tools
Figma, Adobe Creative Cloud
AI focus
Design and manage workflows with AI tools.
Model-written summary · the original posting is authoritative