Amazon
Shipper Performance Coach, Domestic Shipper Experience
Tempe, AZ · Full-time · Posted Aug 20, 2026
- Experience
- 3+ years of Microsoft Office products and applications experience, or experience in Logistics, Distribution or Fulfillment processes.
- Education
- High school or equivalent diploma.
About the job
Monitors inbound freight performance, resolves transportation disruptions, and coaches shippers on operational standards and improvements.
What you'll do
- Monitor freight data, flag disruptions, and support issue resolution using established procedures.
- Maintain shipper account logs, communicate performance updates, and conduct outreach on compliance concerns.
- Compile performance data and support root-cause analysis of recurring transportation defects.
What they ask for
- High school or equivalent diploma.
- Work 40 hours/week and overtime as required.
- Be 18 years of age or older.
- 3+ years of Microsoft Office products and applications experience, or experience in Logistics, Distribution or Fulfillment processes.
Nice to have
- Bachelor's degree in business, logistics, supply chain management, or a related field.
- 2+ years of customer support, leadership, or account management experience; data analysis tools, transportation, supply chain, or metrics experience also preferred.
Pay
21.68 - 29.18 USD hourly (base salary)
Tools
Microsoft Office, Excel, Access, SQL
Model-written summary · the original posting is authoritative