Amazon
Social Intelligence Manager, CCR Social Media team
$83K–$155K
Seattle, WA +1 · Manager · Full-time · Posted Jul 9, 2026
- Location
- Seattle, WA
New York, NY - Experience
- 5+ years of professional non-internship marketing experience.
- Education
- Bachelor's degree in a related field (Communications, Marketing, Data Science, Computer Science, or equivalent).
About the job
Manages social listening and owned-channel analytics to identify emerging issues, inform communications strategy, and measure reputational and campaign impact.
What you'll do
- Operate social listening programs, including query design, tagging, alerts, dashboards, and reporting.
- Analyze social and channel performance, translating findings into recommendations for communications, content, and business decisions.
- Run rapid-response analyses and present insights to partners and senior leaders.
What they ask for
- 5+ years of professional non-internship marketing experience.
- Experience building measures and metrics, and developing reporting solutions.
- Experience delivering complex, data-driven recommendations to senior leaders.
- Bachelor's degree in a related field (Communications, Marketing, Data Science, Computer Science, or equivalent).
Nice to have
- Professional communications or public relations experience; familiarity with applied AI/LLMs in social listening or communications.
- Experience improving analytics tools with engineering or data science teams, influencing cross-functional stakeholders, or managing global programs.
Pay
USD 88,700.00 - 155,200.00 annually (base salary); USD 82,700.00 - 141,100.00 annually (base salary)
Tools
LinkedIn, Instagram, Facebook, TikTok, X, AI/LLMs
AI focus
Preferred familiarity with applied AI/LLMs in social listening or communications, including topic clustering, summarization, and sentiment modeling.
Model-written summary · the original posting is authoritative