Amazon
Software Dev Engineer II (SDE2), Amazon Connect
$144K–$224K
New York City, NY +2 · Full-time · Posted Oct 3, 2026
- Location
- New York City, NY
Seattle, WA
Santa Clara, CA - Experience
- 3+ years of non-internship professional software development; 2+ years of non-internship design or architecture experience.
About the job
Develop and deliver scalable, resilient systems for Amazon Connect, owning software from design through development to improve cloud-based contact center services.
What you'll do
- Design, develop, and maintain Amazon Connect systems and features.
- Own code end-to-end, from design to development, collaborating with senior technical leaders.
- Solve customer and engineering challenges while building scalable, resilient systems.
What they ask for
- 3+ years of non-internship professional software development experience.
- 2+ years of non-internship experience in design or architecture of new and existing systems, including design patterns, reliability, and scaling.
- Experience programming with at least one software programming language.
Nice to have
- 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Bachelor's degree in computer science or equivalent.
Pay
165,200.00 - 223,600.00 USD annually (base salary); 158,100.00 - 213,800.00 USD annually (base salary); 143,700.00 - 194,400.00 USD annually (base salary)
Tools
Amazon Connect, Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis, SOA, NoSQL
AI focus
The service uses Artificial Intelligence and AI/ML technology to support customer-service experiences; the role description references working with AI and ML.
Model-written summary · the original posting is authoritative