Amazon
Software Development Engineer, Amazon Customer Service
$144K–$224K
Seattle, WA +1 · Full-time · Posted Sep 22, 2026
- Location
- Seattle, WA
Santa Clara, CA - Experience
- 3+ years of non-internship professional software development; 2+ years of non-internship design or architecture; 1+ years developing large-scale applications using a listed language; 1+ years of Object Oriented Design.
- Education
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
About the job
Develops and maintains globally scalable, high-availability self-service tools for Amazon Customer Service, owning features through the full software lifecycle and mentoring other engineers.
What you'll do
- Design, implement, test, deploy, operate, and document customer-focused software features.
- Build next-generation self-service tools while maintaining and enhancing the current solution stack.
- Improve system quality and reliability, and mentor engineers through code review.
What they ask for
- 3+ years of non-internship professional software development experience.
- 2+ years of non-internship design or architecture experience with new and existing systems.
- 1+ years designing and developing large-scale applications using C#, C++, Java, or Perl; 1+ years of Object Oriented Design experience.
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
Nice to have
- 3+ years of full software development life cycle experience.
- Bachelor's degree in computer science or equivalent; experience programming with at least one software programming language.
Pay
USD 165,200.00 - 223,600.00 annually (base salary); USD 143,700.00 - 194,400.00 annually (base salary)
Tools
C#, C++, Java, Perl
Model-written summary · the original posting is authoritative