Amazon
Sr. Cloud Technical Account Manager, AWS Enterprise Support, Strategic Industries
$154K–$239K
Austin, TX +2 · Manager · Full-time · Posted Sep 10, 2026
- Location
- Austin, TX
Seattle, WA
San Francisco, CA - Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as a senior technical advisor to AWS enterprise customers, guiding cloud adoption, architecture, operational health, and incident and risk discussions.
What you'll do
- Develop strategies to increase customer adoption and use of AWS services.
- Advise customers on planning and building solutions using best practices, and help keep AWS environments operationally healthy.
- Represent AWS in customer environments and lead discussions with senior leaders on incidents, trade-offs, support, and risk management.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
Nice to have
- Understanding of the AWS Well-Architected Framework pillars and applying them to customer architectures, implementations, or solutions.
- Experience using technical or operational expertise to assess trade-offs and solve difficult challenges.
Pay
USD 176,600.00 - 239,000.00 annually (base salary); USD 153,600.00 - 207,800.00 annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
Model-written summary · the original posting is authoritative