Amazon
Sr. Cloud Technical Account Manager, ES - NAMER
$154K–$208K
Seattle, WA +3 · Manager · Full-time · Posted Sep 16, 2026
- Location
- Seattle, WA
Denver, CO
Portland, OR
San Diego, CA - Experience
- 5+ years in each of the two stated experience areas.
About the job
Serves as the principal technical advisor and customer advocate, guiding enterprise customers’ AWS adoption and helping keep their cloud environments operationally healthy.
What you'll do
- Develop and execute strategies for customers’ adoption and use of AWS services.
- Provide strategic technical guidance to plan and build solutions using best practices and manage operational health, risk, and incidents.
- Coordinate with engineers and service teams to resolve customer issues; the role is not hands-on troubleshooting in customer environments.
What they ask for
- 5+ years of design/implementation/operations/consulting with distributed applications experience.
- 5+ years of technical engineering experience.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience in an internal enterprise or external customer-facing environment as a technical lead.
Pay
USD 153,600.00 - 207,800.00 annually (base salary) for USA, CA, San Diego; USD 153,600.00 - 207,800.00 annually (base salary) for USA, CO, Denver; USD 153,600.00 - 207,800.00 annually (base salary) for USA, OR, Portland; USD 153,600.00 - 207,800.00 annually (base salary) for USA, WA, Seattle
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Guides customers’ adoption and use of Gen/AI and AWS AI services; the posting also describes AWS Applied AI Solutions building AI solutions that augment human capabilities and transform business functions.
Model-written summary · the original posting is authoritative