Amazon
Sr. Cloud Technical Account Manager - Financial Services, ES - SI - Financial Services
$177K–$239K
Sunnyvale, CA · Manager · Full-time · Posted Aug 24, 2026
- Experience
- 5+ years in distributed applications design/implementation/operations/consulting and 5+ years of technical engineering; Bachelor’s Degree plus 7+ years of equivalent work experience, or 9+ years of related work experience. Preferred: 3+ years in Financial Services; 7+ years with operational parameters and troubleshooting for four specified technology areas.
- Education
- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.
About the job
Advise financial services customers on AWS strategy, adoption, and operational health, coordinating with AWS teams to resolve issues and guiding customers on generative AI services.
What you'll do
- Develop and execute strategies to increase customer adoption and use of AWS services; provide strategic technical guidance and represent AWS to customer stakeholders.
- Coordinate with engineers and service teams to resolve customer issues, and maintain operational health through reviews, monitoring, and custom runbooks.
- Use generative AI tools in work and guide customers in adopting AWS generative AI services.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.
Nice to have
- Experience in a 24x7 operational services or support environment.
- 3+ years of experience in the Financial Services industry.
Pay
USD 176,600.00 - 239,000.00 annually (base salary)
Tools
EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT, AWS
AI focus
Fluently use generative AI tools to accelerate troubleshooting, operational reviews, and customer insights; help customers adopt AWS generative AI services to modernize operations.
Model-written summary · the original posting is authoritative