Amazon
Sr. Cloud Technical Account Manager - Financial Services, ES - SI - Financial Services
$154K–$229K
New York, NY +1 · Manager · Full-time · Posted Sep 25, 2026
- Location
- New York, NY
Dallas, TX - Experience
- 5+ years in distributed applications design/implementation/operations/consulting and technical engineering; also states 7+ years of technical engineering experience, and a degree plus 7+ years of equivalent work experience or 9+ years of related work experience.
- Education
- Bachelor’s Degree in Computer Science, Math, or related discipline.
About the job
Serves as the principal technical advisor to financial services customers, guiding AWS adoption and operational health and coordinating resolution of technical issues.
What you'll do
- Develop strategies to increase customers’ adoption and use of AWS services, and provide strategic technical guidance.
- Coordinate with AWS engineers and service teams to resolve issues; advise customer leaders on incidents, trade-offs, regulatory requirements, support, and risk.
- Maintain customer AWS environments through application reviews, proactive monitoring, and custom runbooks; use generative AI tools and guide customers’ adoption of AWS generative AI services.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
- Bachelor’s Degree in Computer Science, Math, or a related discipline, and 7+ years of equivalent work experience, or 9+ years of related work experience.
- 7+ years of technical engineering experience.
Nice to have
- Experience in a 24x7 operational services or support environment.
- Experience with AWS services or other cloud offerings.
Pay
169,000.00 - 228,600.00 USD annually (base salary); 153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
Use generative AI tools to accelerate troubleshooting, operational reviews, and customer insights; guide customers in adopting AWS generative AI services.
Model-written summary · the original posting is authoritative