Sr. Commercial Operations Mgr, Amazon Manufacturing Services

What you'll do

• Own the order lifecycle, including quoting, estimation, scheduling, customer communication, and prioritization when capacity is constrained.
• Drive customer satisfaction, account growth, rapid prototyping revenue, and AMS marketing and branding.
• Build and lead the commercial team and improve the systems and processes supporting quoting, order tracking, and customer communications.

What they ask for

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or another STEM field.
• 3+ years of people management experience.
• 7+ years of manufacturing industry experience, including exposure to production operations, order management, or customer-facing commercial functions.
• 3+ years of commercial operations experience managing a sales or order funnel, customer accounts, and end-to-end customer projects.

Nice to have

• Experience developing CRM, revenue reporting, forecasting, sales force automation, or similar systems and tools.
• Experience in technical B2B or solution sales; commercial operations in high-growth manufacturing; revenue targets or commercial P&L; or rapid prototyping, additive, or digital manufacturing.

Pay

USD 121,500.00 - 212,500.00 annually (base salary); USD 121,500.00 - 212,500.00 annually (base salary)