Amazon
Sr. Content Strategy Product Manager, Tools & Content Strategy
$136K–$184K
Seattle, WA · Manager · Full-time · Posted Oct 29, 2026
- Experience
- 5+ years in product or program management, product marketing, business development or technology.
- Education
- Bachelor's degree or equivalent.
About the job
Own Amazon IT’s global Knowledge-Centered Service program and set the strategy, standards, and operating model for creating, governing, measuring, and improving enterprise knowledge.
What you'll do
- Define and own the KCS methodology, measurement, and operating model for trustworthy, maintainable knowledge.
- Lead roadmap and program strategy, delivery, and adoption of shared knowledge quality and governance standards.
- Use data and metrics to prioritize work, improve content, and communicate results to senior leaders.
What they ask for
- Bachelor's degree or equivalent.
- 5+ years of product or program management, product marketing, business development or technology experience.
- Experience owning or driving roadmap strategy and definition, and owning program strategy and end-to-end delivery.
- Experience using data and metrics to set priorities and drive measurable improvements; ability to influence across teams and navigate ambiguity.
Nice to have
- Experience in knowledge management and familiarity with the KCS methodology.
- Experience operationalizing AI in knowledge and content workflows, including preparing content for AI consumption and reuse.
Pay
136,000.00 - 184,100.00 USD annually (base salary)
AI focus
Prepare knowledge content for AI-driven support, consumption, and reuse; operationalize AI in knowledge and content workflows.
Model-written summary · the original posting is authoritative