Drimva

Amazon

Sr. Content Strategy Product Manager, Tools & Content Strategy

$136K–$184K

Seattle, WA · Manager · Full-time · Posted Oct 29, 2026

Experience
5+ years in product or program management, product marketing, business development or technology.
Education
Bachelor's degree or equivalent.

About the job

Own Amazon IT’s global Knowledge-Centered Service program and set the strategy, standards, and operating model for creating, governing, measuring, and improving enterprise knowledge.

What you'll do

  • Define and own the KCS methodology, measurement, and operating model for trustworthy, maintainable knowledge.
  • Lead roadmap and program strategy, delivery, and adoption of shared knowledge quality and governance standards.
  • Use data and metrics to prioritize work, improve content, and communicate results to senior leaders.

What they ask for

  • Bachelor's degree or equivalent.
  • 5+ years of product or program management, product marketing, business development or technology experience.
  • Experience owning or driving roadmap strategy and definition, and owning program strategy and end-to-end delivery.
  • Experience using data and metrics to set priorities and drive measurable improvements; ability to influence across teams and navigate ambiguity.

Nice to have

  • Experience in knowledge management and familiarity with the KCS methodology.
  • Experience operationalizing AI in knowledge and content workflows, including preparing content for AI consumption and reuse.

Pay

136,000.00 - 184,100.00 USD annually (base salary)

AI focus

Prepare knowledge content for AI-driven support, consumption, and reuse; operationalize AI in knowledge and content workflows.

Model-written summary · the original posting is authoritative

First seen Oct 30, 2026 · Last verified Nov 5, 2026 (UTC)