Amazon
Sr Creative Operations Manager, Reputation Marketing & Insights
$141K–$210K
Seattle, WA +2 · Manager · Full-time · Posted Oct 19, 2026
- Location
- Seattle, WA
Arlington, VA
New York, NY - Experience
- 7+ years in creative production, creative operations, or program management within a marketing/creative environment.
- Education
- Bachelor's degree
About the job
Owns and improves the creative production operating model, including workflows, capacity, tools, quality standards, and performance metrics.
What you'll do
- Translate organizational operations goals into a creative production model and manage its ongoing improvement.
- Plan capacity and resources, manage external partners, and provide forecasts and cost and throughput data for operational decisions.
- Select and manage production systems and tooling, establish performance metrics, and drive adoption and measurable improvement.
What they ask for
- Bachelor's degree.
- Experience owning production workflows and resourcing across multiple concurrent programs or campaigns.
- Experience leading or providing structured direction to lateral partners.
- Experience managing external agencies or production vendors, including budgets and SOWs.
Nice to have
- Use data and metrics to improve processes and customer satisfaction.
- Design or materially re-architect a creative operating model.
Pay
155,400.00 - 210,300.00 USD annually (base salary); 141,000.00 - 190,700.00 USD annually (base salary)
Tools
Asana, Workfront, Airtable
AI focus
Explore how generative AI can augment creative production by compressing timelines, expanding output, and lowering cost per asset without lowering quality.
Model-written summary · the original posting is authoritative