Amazon
Sr. Customer Engagement Leader, AWS Professional Services & FDE
$144K–$214K
Boston, MA +6 · Senior · Full-time · Posted Oct 5, 2026
- Location
- Boston, MA
Austin, TX
Seattle, WA
Arlington, VA
Atlanta, GA
New York, NY
Chicago, IL - Experience
- 5+ years of professional or military experience
About the job
Leads a strategic AWS customer relationship and end-to-end community engagement programs, representing AWS and measuring their impact.
What you'll do
- Own the customer relationship and align customer and AWS leadership around shared goals and measurable outcomes.
- Design, deliver, measure, and improve community programs focused on mentoring, career exploration, tech education, and skills development.
- Represent AWS at external events and coordinate senior leader participation; communicate progress and business outcomes.
What they ask for
- 5+ years of professional or military experience
- Experience interpreting data and making business recommendations
- Experience influencing multiple stakeholders and leading cross-functional teams across geographies and business units
Nice to have
- Experience working in a fast-moving consumer business
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs, including forecasting workforce needs and using analytics
Pay
143,700.00 - 194,400.00 USD annually (base salary) for Atlanta, Chicago, Boston, Austin, Arlington, and Seattle; 158,100.00 - 213,800.00 USD annually (base salary) for New York
Model-written summary · the original posting is authoritative