Amazon
Sr. Customer Solutions Manager, AWSI Retail
$154K–$208K
Seattle, WA · Manager · Full-time · Posted Sep 3, 2026
- Experience
- 5+ years leading large-scale technical or engineering programs; 2+ years customer-facing.
- Education
- Bachelor's degree in science, technology, engineering, math, or business, or equivalent.
About the job
Guides AWS customers through multi-year cloud adoption and transformation, coordinating teams and migrations to achieve business outcomes.
What you'll do
- Coordinate AWS and customer teams, including leadership, sales, support, architecture, professional services, and product/engineering.
- Plan and support workload migrations and translate strategic account initiatives into executable actions and milestones.
- Lead customer adoption activities, including education plans, executive briefings, governance, and go-live transitions.
What they ask for
- 5+ years leading large-scale technical or engineering programs, including business case development, customer benefits, and successful completion.
- 2+ years in customer-facing work with executives, technologists, or partners solving business problems with advanced technologies.
- Bachelor's degree in science, technology, engineering, math, or business, or equivalent.
- Experience leading technical and non-technical transformation teams across broad functional groups.
Nice to have
- PMP, SCRUM/Agile, or SAFe certification.
- Experience implementing cloud services, including migrations and modernization projects, or similar.
Pay
153,600.00 - 207,800.00 USD annually (base salary)
Tools
AWS
Model-written summary · the original posting is authoritative