Amazon
Sr. Customer Solutions Manager, Hitech
$154K–$239K
Seattle, WA +2 · Manager · Full-time · Posted Sep 9, 2026
- Location
- Seattle, WA
Santa Clara, CA
San Francisco, CA - Experience
- 5+ years leading large-scale technical or engineering programs; 2+ years of customer-facing work.
- Education
- Bachelor's degree in science, technology, engineering, math, or business, or equivalent.
About the job
Leads Hitech customers’ end-to-end AWS cloud adoption, including strategic migrations, modernization, and transformation programs that deliver business value.
What you'll do
- Build customer relationships, identify adoption opportunities and AI use cases, and create roadmaps and program plans.
- Coordinate technical, operational, organizational, and educational work across customer teams, AWS teams, and partners.
- Accelerate AWS adoption through customer engagement, education, change management, and best-practice implementation.
What they ask for
- 5+ years leading large-scale technical or engineering programs, including business case development and successful program completion.
- 2+ years of customer-facing work with executives, technologists, or partners to solve business problems using advanced technologies.
- Bachelor's degree in science, technology, engineering, math, or business, or equivalent.
- Experience leading technical and non-technical transformation teams across broad functional groups.
Nice to have
- PMP, SCRUM/Agile, or SAFe certification.
- Experience implementing cloud services, including migrations and modernization projects, or similar.
Pay
USD 176,600.00 - 239,000.00 annually (base salary); USD 176,600.00 - 239,000.00 annually (base salary); USD 153,600.00 - 207,800.00 annually (base salary)
Tools
AWS, cloud computing
AI focus
Identify AI use cases for customers.
Model-written summary · the original posting is authoritative