Amazon
Sr. Customer Solutions Manager , Strategic Accounts
$177K–$239K
San Jose, CA +3 · Manager · Full-time · Posted Oct 12, 2026
- Location
- San Jose, CA
Mountain View, CA
San Francisco, CA
Cupertino, CA - Experience
- 10+ years in customer-facing technology roles; 5+ years engaging executive/senior customer stakeholders; 3+ years hands-on cloud computing experience.
- Education
- Bachelor's degree in science, technology, engineering, math, business or equivalent.
About the job
Guides strategic enterprise customers through AWS cloud adoption and transformation, coordinating AWS and customer teams to deliver migrations, modernization, governance, and business outcomes.
What you'll do
- Coordinate customer cloud journeys, including workload migrations and modernization, education, executive engagements, and governance.
- Align account teams and customer stakeholders on strategic opportunities, milestones, execution, and progress reporting.
- Represent customer needs within AWS and drive adoption of suitable AWS services and solutions.
What they ask for
- Bachelor's degree in science, technology, engineering, math, business or equivalent.
- 10+ years of experience in customer-facing technology roles.
- 5+ years engaging executive/senior customer stakeholders and driving business outcomes through technology adoption.
- 3+ years of hands-on cloud computing experience, including architecture patterns, migration/modernization strategies, or workload optimization.
Nice to have
- Experience advising executives on cloud strategy, digital transformation, or Gen AI/Agentic strategy.
- AWS certifications or equivalent demonstrated technical depth.
Pay
176,600.00 - 239,000.00 USD annually (base salary); 176,600.00 - 239,000.00 USD annually (base salary); 176,600.00 - 239,000.00 USD annually (base salary); 176,600.00 - 239,000.00 USD annually (base salary)
Tools
AWS, Generative AI, Agentic AI, GenAI, cloud computing, data & analytics, high performance computing, AI/ML
AI focus
Helps customers identify and pursue GenAI/Agentic opportunities and facilitates strategic conversations about use cases, adoption frameworks, and business impact.
Model-written summary · the original posting is authoritative