Amazon
Sr. Customer Success Manager, Amazon Leo
$110K–$194K
BELLEVUE, WA +1 · Manager · Full-time · Posted Oct 30, 2026
- Location
- BELLEVUE, WA
Bellevue, WA - Experience
- 6+ years of customer-facing work; the posting also lists an MBA or 6+ years of solving problems with technology in the Telecommunications industry as preferred.
- Education
- Bachelor's degree in Engineering, Finance, Business, Economics, or another related field.
- Visa sponsorship
- Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the job
Leads the launch and ongoing management of Amazon Leo consumer partnerships, building sales-channel operations and driving partner acquisition, revenue, and customer outcomes.
What you'll do
- Own partner relationships and lead end-to-end channel launches, operations, reviews, and joint business planning.
- Build scalable processes, systems, playbooks, reporting, and mechanisms to support partner-driven customer acquisition.
- Coordinate cross-functional teams, manage performance and risks, and communicate analysis and recommendations to senior leaders.
What they ask for
- 6+ years of customer-facing work engaging customer executives, technologists, or partners to solve business problems with advanced technologies.
- Bachelor's degree in Engineering, Finance, Business, Economics, or another related field.
- Experience communicating complex information to senior stakeholders and influencing decisions, or using complex financial models, KPIs, and data analysis to inform strategic decisions and influence stakeholders, with proven business impact.
- Demonstrated experience operationalizing sales channels or partner programs, including building processes, systems, and reporting from the ground up.
Nice to have
- Master's degree in Engineering, Business Administration, or a related field; MBA is also listed.
- Experience in telecommunications, launching partnerships or sales channels, or using data and analytics to drive sales strategy and results.
Pay
110,500.00 - 193,500.00 USD annually (base salary)
Tools
dashboards
Model-written summary · the original posting is authoritative