Amazon
Sr. Economist, Amazon Customer Service
$159K–$215K
Seattle, WA · Senior · Full-time · Posted Jul 30, 2026
- Education
- PhD in economics or equivalent.
About the job
Applies economic methods, causal inference, and experimentation to evaluate customer service actions and product launches, then communicates findings and supports scalable implementation.
What you'll do
- Design rigorous evaluations of customer service actions and experiments for product launches.
- Analyze data and develop economic models to estimate and validate impacts.
- Communicate actionable findings to business stakeholders and work with engineering teams on scalable evaluation tools.
What they ask for
- PhD in economics or equivalent.
Nice to have
- Experience in analytics and applied economics, or developing an analytic vision for business problems.
- Experience building statistical models with R, Python, STATA, or related software; experience in industry, consulting, government, or academic research.
Pay
159,200.00 - 215,300.00 USD annually (base salary)
Tools
R, Python, STATA
AI focus
Works with engineers and applied scientists on models using large-scale and unstructured data, scalable agents, and mechanism design to match customers to services.
Model-written summary · the original posting is authoritative