Amazon
Sr. Financial Analyst, Customer Service Finance
$83K–$117K
Seattle, WA · Senior · Full-time · Posted Oct 19, 2026
- Experience
- 3+ years in finance, accounting, or a related analytical field; 3+ years contributing to cross-functional financial performance and strategy initiatives; 3+ years analyzing financial data to support business strategy. Preferred: 4+ years participating in continuous improvement projects.
- Education
- Bachelor's degree in finance, accounting, or a related field.
About the job
Owns financial modeling, planning, and controllership for Customer Service launches and operations, helping leaders make investment and cost decisions using financial analysis.
What you'll do
- Build and maintain launch investment models to assess cost, readiness investment, and expected service value for go/no-go decisions.
- Partner with leaders to incorporate financial accountability and Customer Service costs into launch planning.
- Manage fixed costs, variable non-productive headcount, budgets, actuals, forecasts, and financial improvement efforts.
What they ask for
- Bachelor's degree in finance, accounting, or a related field.
- 3+ years of finance, accounting, or related analytical field experience.
- 3+ years of experience contributing to cross-functional initiatives that drive financial performance and strategy.
- 3+ years of experience dissecting financial data and identifying patterns that support business strategy.
Nice to have
- 4+ years of experience participating in continuous improvement projects to scale and improve controllership with measurable results.
- Experience with large-scale data mining and reporting tools and financial systems.
Pay
82,700.00 - 117,100.00 USD annually (base salary)
Tools
SQL, MS Access, Essbase, Cognos, Oracle, SAP, Lawson, JD Edwards
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