Amazon
Sr. Leader, Customer Solutions, HITECH Semiconductor & Model Provider, Customer Solutions
$231K–$313K
Seattle, WA +1 · Senior · Full-time · Posted Sep 11, 2026
- Location
- Seattle, WA
San Francisco, CA - Experience
- 7+ years in each of the stated IT deployment/program, technical or engineering program leadership, and technology-role categories.
- Education
- Bachelor's degree in Computer Science, Engineering, Math, Operations Research, or a related field.
About the job
Leads and develops a customer solutions organization guiding HITECH semiconductor and AI model provider customers through AWS adoption, operations, and growth.
What you'll do
- Lead and develop leaders and individual contributors; establish team structures and talent-development practices.
- Set strategic priorities and improve operational excellence based on customer needs and business objectives.
- Coordinate across AWS teams, manage senior stakeholder relationships, and resolve complex customer escalations.
What they ask for
- 7+ years of large-scale IT deployment or program experience.
- 7+ years leading large-scale technical or engineering programs, with demonstrated thought leadership, business-case development, customer benefits, and successful completion.
- 7+ years of technology role experience.
- Bachelor's degree in Computer Science, Engineering, Math, Operations Research, or a related field; knowledge of distributed applications and the engineering lifecycle.
Nice to have
- Experience implementing AWS/cloud services.
- Customer-facing experience with executives, technologists, or partners; technical program management or sales-organization experience.
Pay
231,200.00 - 312,800.00 USD annually (base salary)
Tools
AWS, cloud services, distributed applications
AI focus
Leads customer solutions for AI Model Provider customers; the posting does not specify AI development or implementation duties.
Model-written summary · the original posting is authoritative