Amazon
Sr. Manager, Safety Programs, NAST Customer Experience & Safety
$136K–$205K
Nashville, TN +2 · Manager · Full-time · Posted Oct 16, 2026
- Location
- Nashville, TN
Bellevue, WA
Atlanta, GA - Experience
- 5+ years of team management; 7+ years of program or project management; 7+ years of cross-functional work with tech and non-tech teams.
- Education
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
About the job
Leads a team delivering safety, regulatory compliance, and customer-experience programs across North American middle-mile transportation.
What you'll do
- Lead complex strategic programs end to end, managing risks and influencing senior stakeholders.
- Develop policies, processes, and KPIs to improve safety, reduce liability, and enhance customer experience.
- Partner across operations, technology, Legal, and Business Intelligence to design, implement, and measure solutions.
What they ask for
- 5+ years of team management experience.
- 7+ years of program or project management experience.
- 7+ years of cross-functional work with tech and non-tech teams.
- Experience presenting to and influencing senior executives up to VP level; bachelor's degree in a specified or related technical or quantitative field.
Nice to have
- Experience implementing repeatable processes and driving automation or standardization.
- Master's degree or above in Management, Business Administration, Economics, Engineering, or Marketing; or experience leading large-scale transformation initiatives.
Pay
USD 151,400.00 - 204,800.00 annually (base salary); USD 136,200.00 - 184,300.00 annually (base salary); USD 151,400.00 - 204,800.00 annually (base salary)
Model-written summary · the original posting is authoritative