Amazon
Sr. Media Specialist TAM, AWS Enterprise Support, Strategic Industries
$154K–$229K
Pittsburgh, PA +3 · Senior · Full-time · Posted Aug 20, 2026
- Location
- Pittsburgh, PA
Atlanta, GA
New York, NY
Herndon, VA - Experience
- 5+ years in distributed applications and technical engineering; 4+ years in technical project management, technical account management, or professional services consulting with customer-facing responsibilities; 2+ years in a technical role within a software engineering-focused business.
About the job
Owns customer media workflows from project requirements and deployment through testing and long-term operational health across AWS Elemental products and CloudFront.
What you'll do
- Coordinate customer requirements, project scope, product releases, and feature delivery with customers, Solutions Architects, Product Managers, and Engineering.
- Own customer media-workflow health dashboards, test environments, feature verification, and multi-product workflow testing.
- Mentor junior team members and define team metrics and processes.
What they ask for
- 5+ years of design, implementation, operations, or consulting experience with distributed applications.
- 5+ years of technical engineering experience.
- 4+ years of technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities.
- 2+ years of experience and demonstrated credibility in a technical role within a software engineering-focused business.
Nice to have
- Experience in a 24x7 operational services or support environment, or as a technical lead in an internal enterprise or customer-facing environment.
- Experience with video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS), adaptive bitrate video streaming and delivery technologies, or cloud-provider operations or support.
Pay
153,600.00 - 207,800.00 USD annually (base salary, Atlanta); 169,000.00 - 228,600.00 USD annually (base salary, New York); 153,600.00 - 207,800.00 USD annually (base salary, Pittsburgh); 153,600.00 - 207,800.00 USD annually (base salary, Herndon)
Tools
AWS Elemental, CloudFront, MPEG2, AVC, HEVC, MPEGTS, Amazon Web Services
Model-written summary · the original posting is authoritative