Amazon
Sr Onboarding Support, Hub Delivery
$88K–$154K
Austin, TX · Senior · Full-time · Posted Jun 8, 2026
- Experience
- 5+ years of Microsoft Excel experience; preferred: 5+ years of finance, business management, and sales operations experience.
- Education
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
About the job
Supports local businesses applying to become Amazon Hub Delivery Partners by guiding applicants through onboarding, verifying requirements, and tracking their progress.
What you'll do
- Help applicants complete web applications, verify insurance, and validate delivery space; communicate with them by phone and email.
- Monitor the vetting and onboarding pipeline, update account activity in Salesforce, and troubleshoot application errors with Hub Tech partners.
- Improve team processes and standards by identifying gaps, resolving issues, and writing or updating SOPs and documents.
What they ask for
- 5+ years of Microsoft Excel experience.
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field.
- Experience with sales CRM tools such as Salesforce or similar software.
- Experience defining, refining, and implementing sales processes, procedures, and policies or equivalent; experience in business-process design or equivalent.
Nice to have
- 5+ years of finance, business management, and sales operations experience.
- Experience working within a high-growth, technology company.
Pay
88,100.00 - 154,100.00 USD annually (base salary)
Tools
Microsoft Excel, Salesforce
Model-written summary · the original posting is authoritative