Amazon
Sr. Operations Manager
$135K–$183K
Concord, NC · Manager · Full-time · Posted Jul 9, 2026
- Experience
- 7+ years direct management experience; no alternatives stated.
- Education
- Bachelor's degree or equivalent.
About the job
Leads site operations, people development, budgetary objectives, and safety, quality, performance, and customer experience for an Inbound or Outbound function at a Fulfillment Center.
What you'll do
- Lead and develop Operations and Area Managers, set expectations, measure performance, and provide feedback.
- Drive quality, process-change, and Lean initiatives to improve operations and meet business plans.
- Coordinate with support teams and share best practices across departments, shifts, and the network.
What they ask for
- Bachelor's degree or equivalent.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
- Prior experience with performance metrics, process improvement and Lean techniques.
Nice to have
- Degree in Engineering, Operations or related field and MBA preferred.
- Experience with a contingent workforce during peak seasons.
Pay
135,000.00 - 182,700.00 USD annually (base salary)
Model-written summary · the original posting is authoritative