Amazon
Sr. Operations Manager
$135K–$183K
Phoenix, AZ · Manager · Full-time · Posted Aug 31, 2026
- Experience
- 7+ years direct management experience.
- Education
- Bachelor's degree or equivalent.
About the job
Leads site operations or a functional area at a Fulfillment Center, managing Operations and Area Managers and driving safety, quality, performance, and process improvement.
What you'll do
- Lead, coach, and hold Operations and Area Managers accountable for performance and people development.
- Drive quality, process change, and Lean initiatives, and share best practices across departments and shifts.
- Oversee safety, quality, performance, and customer experience for Inbound or Outbound operations; coordinate with support teams on resources and initiatives.
What they ask for
- Bachelor's degree or equivalent.
- Work flexible hours as business demands, including overnight, weekends and holidays.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Experience with the full staffing lifecycle and with performance metrics, process improvement and Lean techniques.
Nice to have
- Degree in Engineering, Operations or related field and MBA preferred.
- Experience with a contingent workforce during peak seasons.
Pay
135,000.00 - 182,700.00 USD annually (base salary)
Model-written summary · the original posting is authoritative