Amazon
Sr. Operations Manager
$135K–$183K
Charlton, MA · Manager · Full-time · Posted Jan 30, 2026
- Experience
- 7+ years direct management experience; alternatively, 2+ years of equivalent experience is stated for the degree qualification.
- Education
- Bachelor's degree or equivalent, or 2+ years of equivalent experience.
About the job
Leads Fulfillment Center operations, managing Operations and Area Managers and driving safety, quality, performance, employee development, and process improvement.
What you'll do
- Oversee the safety, quality, performance, and customer experience of Inbound or Outbound operations.
- Lead, coach, and hold Operations and Area Managers accountable for performance and development.
- Drive Lean and other improvement initiatives, sharing best practices and coordinating resources with support teams.
What they ask for
- Bachelor's degree or equivalent, or 2+ years of equivalent experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Nice to have
- Degree in Engineering, Operations or related field and MBA preferred.
- Experience with a contingent workforce during peak seasons.
Pay
135,000.00 - 182,700.00 USD annually (base salary)
Model-written summary · the original posting is authoritative