Amazon
Sr. Operations Manager
$135K–$183K
Castleton, NY · Manager · Full-time · Posted Oct 20, 2026
- Experience
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Education
- Bachelor's degree or equivalent
About the job
Leads a fulfillment center function, managing Operations and Area Managers and overseeing safety, quality, performance, budgets, people development, and process improvement.
What you'll do
- Leads and coaches Operations and Area Managers, setting expectations and holding them accountable for team performance.
- Oversees safety, quality, operational performance, and customer experience for Inbound or Outbound operations.
- Drives Lean and process improvement initiatives and coordinates with support teams to secure resources and share best practices.
What they ask for
- Bachelor's degree or equivalent.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Nice to have
- Experience with a contingent workforce during peak seasons.
- Bachelor's degree in Engineering, Operations or related field; MBA preferred.
Pay
135,000.00 - 182,700.00 USD annually (base salary)
Model-written summary · the original posting is authoritative