Amazon
Sr. Operations Manager
$135K–$183K
Davenport, IA · Manager · Full-time · Posted Jul 13, 2026
- Experience
- 7+ years direct management experience; bachelor's degree or equivalent, or 2+ years of equivalent experience.
- Education
- Bachelor's degree or equivalent, or 2+ years of equivalent experience.
About the job
Leads an Inbound or Outbound Fulfillment Center operation, managing managers and driving safety, quality, customer experience, people development, and process improvement.
What you'll do
- Oversees operational performance, safety, quality, and customer experience for Inbound or Outbound operations.
- Manages and develops Operations and Area Managers, setting expectations, measuring performance, and providing feedback.
- Leads Lean and process-improvement initiatives and coordinates resources with support teams to improve site results.
What they ask for
- Bachelor's degree or equivalent, or 2+ years of equivalent experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination; able to work flexible hours, including overnight, weekends and holidays.
Nice to have
- Experience with a contingent workforce during peak seasons.
- Bachelor's degree in Engineering, Operations or related field; MBA preferred.
Pay
USD 135,000.00 - 182,700.00 annually (base salary)
Tools
Lean
Model-written summary · the original posting is authoritative