Amazon
Sr. PM, Enforcements Strategy, Amazon Flex SLS
$116K–$160K
Austin, TX +1 · Senior · Full-time · Posted Aug 7, 2026
- Location
- Austin, TX
Bellevue, WA - Experience
- 5+ years of program or project management; preferred: 2+ years of process improvement experience.
- Education
- Preferred: Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field.
About the job
Leads the design and execution of scalable evaluation and enforcement programs for Amazon Flex delivery partners, using defect analysis and cross-functional improvements to strengthen operational quality.
What you'll do
- Manage complex cross-functional programs from strategy through delivery, setting objectives and measuring results.
- Build SLS evaluation, reporting, quality, and mitigation mechanisms; analyze defect data and reduce repeat defects.
- Partner with Operations, Legal, technology teams, and senior leaders on process and policy improvements, escalations, and enforcement governance.
What they ask for
- 5+ years of program or project management experience.
- Experience using data and metrics to drive improvements, and owning program strategy and end-to-end delivery while communicating results to senior leadership.
- Experience implementing repeatable processes and driving automation or standardization; experience working cross-functionally with tech and non-tech teams.
- Intermediate Excel knowledge, including pivot tables and charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, and array formulas.
Nice to have
- 2+ years of process improvement experience; Master's degree or MBA in a related field.
- Knowledge of general AI tools; experience designing and scaling workforce development programs.
Pay
USD 115,600.00 - 160,000.00 annually (base salary); USD 115,600.00 - 160,000.00 annually (base salary)
Tools
Excel
AI focus
Knowledge of general AI tools is preferred; no specific AI development or deployment work is stated.
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