Amazon
Sr. PMT-ES, Amazon Connect Customer
$152K–$206K
Seattle, WA · Senior · Full-time · Posted Aug 12, 2026
- Experience
- 5+ years in several specified product management areas; 3+ years of technical experience; 7+ years of full product life cycle experience.
- Education
- Bachelor's degree in computer science, engineering, math, finance, or economics.
About the job
Leads product strategy and delivery for Amazon Connect Workforce Acceleration capabilities, including generative-AI-enabled experiences for managers and customers.
What you'll do
- Define product roadmaps, requirements, and user stories based on customer needs and team strategy.
- Set product vision with customers; guide prioritization, trade-offs, and cross-functional execution through launch.
- Develop go-to-market strategy and align internal leaders and partners on product direction.
What they ask for
- 5+ years of technical product management with internet business experience and 5+ years working as a Technical Product Manager.
- 3+ years of technical experience; 7+ years of full product life cycle experience.
- 5+ years of P&L management and pricing experience, written product-development documentation experience, enterprise security product experience, and cloud computing product management experience.
- Bachelor's degree in computer science, engineering, math, finance, or economics; experience taking products from conception through market, including large-scale SaaS, PaaS, or IaaS products across the lifecycle.
Nice to have
- Knowledge of engineering practices across the software, hardware, and network development lifecycle.
- Experience delivering software products and features using agile methodologies.
Pay
152,200.00 - 205,900.00 USD annually (base salary)
Tools
Amazon Connect, Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis, SaaS, PaaS
AI focus
Develops generative-AI-infused manager and end-customer capabilities for agentic experiences at scale.
Model-written summary · the original posting is authoritative