Amazon
Sr. Product & Customer Insights Manager, Customer Experience and Business Trends
$136K–$184K
Seattle, WA +1 · Manager · Full-time · Posted Oct 12, 2026
- Location
- Seattle, WA
Arlington, VA - Experience
- 5+ years in product or program management, product marketing, business development, or technology.
- Education
- Bachelor's degree or equivalent.
About the job
Leads research and analysis of selling-partner experiences and industry trends, translating findings into recommendations and business actions that improve growth, processes, and cost efficiency.
What you'll do
- Discover and evaluate global industry trends and turn business problems into research and analysis plans.
- Lead complex studies end to end, from scope and methodology through analysis, recommendations, and senior-leader presentations.
- Partner with business leaders to apply study findings and shape the team roadmap.
What they ask for
- Bachelor's degree or equivalent.
- 5+ years of product or program management, product marketing, business development, or technology experience.
- Experience working across functional teams and with senior stakeholders.
- Experience in quantitative and qualitative research, and owning or driving roadmap strategy and definition.
Nice to have
- Experience influencing senior leadership with data-driven insights or delivering end-to-end customer research studies.
- MBA; relevant e-commerce, Hi-tech, retail, consulting, retail/3P, or B2B research experience; or ability to conduct research in Spanish, German, or Hindi.
Pay
USD 136,000.00 - 184,100.00 annually (base salary); USD 136,000.00 - 184,100.00 annually (base salary)
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