Amazon
Sr. Product Manager - Tech, Amazon Customer Service
$151K–$205K
Seattle, WA · Manager · Full-time · Posted Oct 22, 2026
- Education
- Bachelor's degree.
About the job
Owns the product vision and roadmap for an integration system that keeps customer service experiences consistent across Amazon channels and stores.
What you'll do
- Design and deliver automated solutions to keep service updates accurate and timely across customer experiences.
- Define technical requirements and partner with engineering on scalable, reliable integration solutions.
- Monitor experience consistency, identify gaps, and prioritize improvements with cross-functional partners.
What they ask for
- Bachelor's degree.
- Experience owning/driving roadmap strategy and definition.
- Experience with feature delivery and product tradeoffs.
- Experience managing technical products or online services.
Nice to have
- Experience building and driving adoption of new tools.
- Experience using analytical tools such as Tableau, Qlikview, or QuickSight.
Pay
151,200.00 - 204,600.00 USD annually — base salary
Tools
Tableau, Qlikview, QuickSight
Model-written summary · the original posting is authoritative