Amazon
Sr. Program Manager, Amazon Relay Marketing, Relay Product and Tech, Relay Marketing
$116K–$160K
Bellevue, WA · Manager · Full-time · Posted Oct 28, 2026
- Experience
- 5+ years of program or project management experience; preferred: 2+ years of driving process improvements experience.
- Education
- Preferred: Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
About the job
Owns carrier feedback resolution mechanisms and the Relay Marketing project portfolio, improving operational visibility, accountability, and delivery.
What you'll do
- Design and manage workflows, SLAs, escalation paths, dashboards, and reporting for carrier feedback through resolution.
- Maintain the consolidated project portfolio, including intake, prioritization, status, dependencies, risks, milestones, and leadership reviews.
- Improve team processes and support senior leadership reviews with accurate data, clear narratives, and actionable insights.
What they ask for
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy and end-to-end delivery, and communicating results to senior leadership
Nice to have
- 2+ years of driving process improvements experience
- Master's degree or MBA in a related field; knowledge of general AI tools; or experience scaling workforce development programs
Pay
115,600.00 - 160,000.00 USD annually (base salary)
AI focus
Knowledge of general AI tools is preferred; no specific AI work is described.
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