Amazon
Sr. Program Manager, ReLo Ops Integration (RLOI)
$116K–$160K
Bellevue, WA · Manager · Full-time · Posted Oct 1, 2026
- Experience
- 5+ years in program or project management; 5+ years in Business strategy or Non-Tech Program Management; 5+ years communicating with and presenting to executive and senior audiences; and 5+ years owning program strategy, end-to-end delivery, and communicating results to senior leadership.
- Education
- MBA; Bachelor's degree. Preferred: Master's degree, or MBA in a related field.
About the job
Leads cross-functional Returns operations programs, designing operational capabilities and driving data-informed process improvements, cost efficiency, and technology adoption.
What you'll do
- Manage complex programs from strategy through delivery, using data to measure and improve outcomes.
- Assess new business intakes against capacity and cost; prioritize projects and allocate resources.
- Develop operational processes, SOPs, field tools, and dashboards while aligning cross-functional teams on investments.
What they ask for
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
- MBA and bachelor's degree (both listed).
- Intermediate Excel knowledge, including pivot tables and charts, lookups, formulas, and data cleansing.
Nice to have
- Knowledge of general AI tools.
- 5+ years of driving process improvements experience.
Pay
115,600.00 - 160,000.00 USD annually (base salary)
Tools
Excel, Computer Vision, TREX application, Performance Dashboards
AI focus
The role uses Computer Vision integration and emerging automation solutions; general AI tools knowledge is preferred.
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