Amazon
Sr. Program Manager, Salesforce Success Central (SFSC)
$116K–$160K
Seattle, WA · Manager · Full-time · Posted Oct 26, 2026
- Experience
- 5+ years of program or project management experience. Preferred: 2+ years in process improvement and executive communications; 5+ years of Salesforce experience; 3+ years owning programs with external partners or vendors.
- Education
- Preferred: Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field.
About the job
Owns workstreams for Salesforce training, community, and events at Amazon, while setting program goals, improving enablement, and building reusable AI automation.
What you'll do
- Deliver Salesforce security and operations training and grow the builder community.
- Coordinate workstreams for Dreamforce, TDX, and SalesforceCon, and work with the Salesforce account team on shared plans.
- Use feedback to inform the product roadmap, contribute to leadership narratives, and build AI automation for content, dashboards, and reporting.
What they ask for
- 5+ years of program or project management experience.
- Experience using data and metrics to drive improvements.
- Experience owning program strategy and end-to-end delivery, and communicating results to senior leadership.
Nice to have
- 2+ years of process improvement experience; 2+ years presenting to executive and senior audiences.
- Master's degree or MBA in a related field; knowledge of general AI tools; 5+ years of Salesforce experience; 3+ years owning programs with external partners or vendors; experience delivering events with 500+ attendees.
Pay
115,600.00 - 160,000.00 USD annually (base salary)
Tools
Salesforce, Slack, AI
AI focus
Build reusable AI automation for content updates, dashboards, and reporting.
Model-written summary · the original posting is authoritative