Amazon
Sr. Program Manager, Seller Fulfilment Services
$116K–$160K
Seattle, WA · Manager · Full-time · Posted Oct 16, 2026
- Experience
- 5+ years of program or project management and 5+ years of cross-functional work with tech and non-tech teams; preferred: 2+ years driving process improvements.
About the job
Leads programs and operational improvements that increase adoption and performance of seller fulfillment services and improve the customer delivery experience.
What you'll do
- Design, implement, and evaluate fulfillment programs, processes, tools, and solutions; manage delivery priorities, schedules, and risks.
- Develop system requirements and operational solutions, and collaborate across teams to integrate business systems and resolve fulfillment and logistics problems.
- Track delivery performance and business indicators, document processes, and manage cross-functional teams or third-party vendors through implementation.
What they ask for
- 5+ years of program or project management experience, including end-to-end program strategy and delivery and communicating results to senior leadership.
- Experience using data and metrics to drive improvements; complex problem solving in a tight schedule environment.
- 5+ years working cross-functionally with technical and non-technical teams.
- Advanced Excel (Pivot Tables, VLookUps), SQL, and knowledge of general AI tools.
Nice to have
- Master's degree or MBA in a related field.
- 2+ years of process improvement experience; experience designing and scaling workforce development programs in large-scale operations or corporate environments.
Pay
115,600.00 - 160,000.00 USD annually (base salary)
Tools
Excel (Pivot Tables, VLookUps), SQL
AI focus
Requires knowledge of general AI tools; no specific AI development work is described.
Model-written summary · the original posting is authoritative