Amazon
Sr. Software Dev Engineer, Amazon Connect
$185K–$250K
New York, NY · Senior · Full-time · Posted Oct 27, 2026
- Experience
- 5+ years for each of the three stated experience areas; leadership experience as a mentor, tech lead, or engineering team lead is also required.
- Education
- Bachelor's degree in computer science or equivalent (preferred).
About the job
Build and operate scalable, resilient systems and full-stack features for Amazon Connect, an AI-powered cloud contact center.
What you'll do
- Own software development end to end, from design through development.
- Design and deliver scalable, resilient systems across front-end, full-stack, microservices, and data platforms.
- Work with technical leaders and use customer needs, data, metrics, and insights to guide engineering decisions.
What they ask for
- 5+ years of non-internship professional software development experience.
- 5+ years programming in at least one software programming language.
- 5+ years leading design or architecture of new and existing systems, including design patterns, reliability, and scaling.
- Experience as a mentor, tech lead, or engineering team lead.
Nice to have
- 5+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Bachelor's degree in computer science or equivalent; experience contributing to systems architecture and design.
Pay
184,900.00 - 250,200.00 USD annually (base salary)
Tools
React, Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis
AI focus
Develop a contact center service that uses artificial intelligence to improve customer interactions and agent services.
Model-written summary · the original posting is authoritative