Amazon
Sr. Software Development Engineer, Customer Relationship Management
$168K–$227K
Seattle, WA · Senior · Full-time · Posted Sep 30, 2026
- Experience
- 5+ years for each of the three stated software development, programming, and design/architecture qualifications; preferred 5+ years of full software development life cycle experience.
- Education
- Bachelor's degree in computer science or equivalent.
About the job
Leads the design and development of large-scale customer intelligence systems, data and ML infrastructure, and AI workflows that power personalized Amazon experiences.
What you'll do
- Architect and lead scalable, resilient, low-latency customer and household intelligence systems.
- Build data and AI/ML infrastructure, including real-time and batch pipelines, data services, and MLOps frameworks.
- Lead technical design and strategy, deliver software across its lifecycle, and mentor engineers.
What they ask for
- 5+ years of non-internship professional software development experience.
- 5+ years of programming experience with at least one software programming language.
- 5+ years of leading design or architecture of new and existing systems, including design patterns, reliability, and scaling.
- Experience as a mentor, tech lead, or leading an engineering team.
Nice to have
- 5+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Bachelor's degree in computer science or equivalent.
Pay
168,100.00 - 227,400.00 USD annually (base salary)
Tools
LLMs, Machine Learning, AWS, MLOps
AI focus
Designs AI workflows for needs-based reasoning, exploratory recommendations, and contextual decision-making; builds AI/ML infrastructure and LLM workflows for customer intelligence.
Model-written summary · the original posting is authoritative