Amazon
Sr. Software Development Engineer, Digital Messaging, Amazon Connect
$185K–$250K
New York, NY · Senior · Full-time · Posted Oct 12, 2026
- Experience
- 5+ years for programming, non-internship software development, system design or architecture, and preferred full software development life cycle experience.
- Education
- Bachelor's degree in computer science or equivalent.
About the job
Build and lead the guided visual experience platform for Amazon Connect, enabling human users and AI agents to create and deliver interactive workflows across channels.
What you'll do
- Drive technical design and architecture across the Guides & Views platform, including UI building, rendering, and interactive messaging.
- Build multi-surface, cross-channel capabilities and AI integration points for composing and orchestrating guided experiences at runtime.
- Lead engineering quality and operations through reviews, mentoring, on-call participation, and improvements to system resilience and observability.
What they ask for
- 5+ years of programming experience with at least one software programming language.
- 5+ years of non-internship professional software development experience.
- 5+ years leading design or architecture of new and existing systems, including design patterns, reliability, and scaling.
- Experience as a mentor, tech lead, or engineering team lead; experience with front-end technologies and back-end service development.
Nice to have
- 5+ years of full software development life cycle experience.
- Bachelor's degree in computer science or equivalent.
Pay
184,900.00 - 250,200.00 USD annually (base salary)
Tools
React, TypeScript, modern web APIs, REST APIs, event-driven architectures, cloud services
AI focus
Design AI integration points so AI agents can compose, pre-populate, and orchestrate guided visual experiences at runtime; build visual components consumed by AI agents.
Model-written summary · the original posting is authoritative