Amazon
Sr. Software Engineer-Agentic AI, Amazon Connect
$168K–$227K
Seattle, WA · Senior · Full-time · Posted Oct 16, 2026
- Experience
- 5+ years for software development, programming, and system design or architecture; experience as a mentor, tech lead, or engineering team lead (no duration stated).
- Education
- Bachelor's degree in computer science or equivalent.
About the job
Designs and builds scalable systems that measure and improve agentic AI quality and support Amazon Connect workflow orchestration and customer resolution.
What you'll do
- Design and build end-to-end systems, partnering with scientists to turn research into reliable customer capabilities.
- Lead development and maintenance of Agentic AI capabilities and scale systems for workflow orchestration automation.
- Drive technical vision, influence product direction, and raise engineering standards.
What they ask for
- 5+ years of non-internship professional software development experience.
- 5+ years programming with at least one software programming language.
- 5+ years leading design or architecture of new and existing systems, including design patterns, reliability, and scaling.
- Experience as a mentor, tech lead, or engineering team lead.
Nice to have
- 5+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Bachelor's degree in computer science or equivalent.
Pay
168,100.00 - 227,400.00 USD annually (base salary)
AI focus
Builds agentic AI quality measurement and automatic improvement systems, and develops Agentic AI capabilities for workflow orchestration and customer resolution.
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