Amazon
Sr. Supply Chain Manager, Network Strategy and Performance
$115K–$160K
Seattle, WA · Manager · Full-time · Posted Sep 16, 2026
- Experience
- 5+ years required; 7+ years preferred, in supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management.
- Education
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field; master's degree or MBA preferred.
About the job
Own end-to-end capacity and staffing plans for Amazon’s internal and outsourced Customer Service network, balancing customer experience, labor costs, and operational needs.
What you'll do
- Develop and execute short-, operational-, and long-term network capacity plans; identify and mitigate staffing risks across internal sites and outsourcing partners.
- Provide labor-cost projections and align staffing plans with service targets and outsourcing strategy.
- Use AI tools and automation to improve planning workflows, and present planning analysis and recommendations to senior leadership.
What they ask for
- Bachelor's degree in supply chain, business, engineering, finance or a related technical or quantitative field.
- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience.
- Experience owning program strategy and end-to-end delivery, and communicating results to senior leadership.
- Experience defining program requirements and using data and metrics to determine improvements.
Nice to have
- 7+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience.
- Master's degree, or MBA in a stated related field.
Pay
115,400.00 - 160,000.00 USD annually (base salary)
Tools
AgentZ, Kiro
AI focus
Independently apply AI tools to improve planning workflows and develop automation for repetitive planning tasks, with measurable productivity improvement.
Model-written summary · the original posting is authoritative