Amazon
Sr. Technical Account Manager, ES - NAMER - US
$146K–$208K
Austin, TX +6 · Manager · Full-time · Posted Sep 4, 2026
- Location
- Austin, TX
Nashville, TN
Denver, CO
Minneapolis, MN
Chicago, IL
Houston, TX
Dallas, TX - Experience
- 6+ years of technical engineering experience; alternatively, 4+ years of technical work experience is stated for the degree qualification. Preferred: 7+ years in specified operational areas.
- Education
- Bachelor's degree in computer science, IT, math, engineering, or equivalent.
About the job
Serves as a strategic technical advisor and customer advocate, guiding enterprise customers in adopting AWS services and maintaining healthy, resilient cloud environments.
What you'll do
- Advise customers on AWS strategy, best practices, risk management, and operational resilience.
- Coordinate with engineers and service teams to resolve support issues; the role is not hands-on troubleshooting in customer environments.
- Build customer relationships and guide adoption and use of AWS services.
What they ask for
- Bachelor's degree in computer science, IT, math, engineering, or equivalent, or 4+ years of technical work experience.
- 6+ years of technical engineering experience.
Nice to have
- 7+ years troubleshooting operational parameters across four listed technical domains in distributed systems.
- Technical lead or customer-facing experience; IT operations, distributed systems development, 24x7 support, executive communication, or AWS/cloud experience.
Pay
153,600.00 - 207,800.00 USD annually (base salary; Denver, Chicago, Minneapolis, Austin, Dallas, Houston); 145,900.00 - 197,400.00 USD annually (base salary; Nashville)
Tools
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT
AI focus
The posting describes AWS Applied AI Solutions building AI solutions and AI teammates, but this TAM role focuses on AWS customer guidance and adoption; no specific AI duties are stated.
Model-written summary · the original posting is authoritative